Right of withdrawal
§4 right of withdrawal, exclusion of the right of withdrawal
Consumer i.S.d. § 13 BGB have the following right of withdrawal:
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must send a clear declaration to us (Kosmetiksalon Magnolia, Parchimer Alle 37, 12359 Berlin, Tel: 030 601 70 37, E-Mail: KS-Magnolia@online.de) by means of a clear declaration (e.g. a with the Letter sent by post or e-mail) of your decision to withdraw from this contract.
You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the cost of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
The right of withdrawal does not apply to the delivery of goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
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To [the name, address and, if applicable, fax number and e-mail address of the entrepreneur must be inserted by the entrepreneur]:
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I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
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Ordered on (*) / received on (*)
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Name of the consumer (s)
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Address of the consumer (s)
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Signature of the consumer (s) (only when notified on paper)
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date
(*) Delete where inapplicable.
End of revocation
Note: If you want to return goods, please contact us by phone so that we can coordinate the return. You can reach us by phone on 030 6017037 Tuesday to Friday 9 a.m. to 7 p.m. and Saturday 9 a.m. to 4 p.m.
§5 Due date and payment You can pay the purchase price by credit card, PayPal or cash on delivery. BioKosmetik-Vegan-Berlin-KSM reserves the right not to offer certain payment methods in individual cases.
The new EU consumer rights directive: If you have any questions, please click here: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show or copy the link into your browser.